Crowson Technology warrants that each TES purchased from Crowson Technology is free from defects in materials and workmanship under normal usage during the warranty period. Said warranty shall commence on the day of purchase by the End-User and continue for a period of (2) years.To exercise the End-User’s rights under this warranty, the Product must be returned at the End-Users expense, to Crowson Technology. The returned product must be accompanied by (i) the End-User’s sales receipt or invoice that shows the date of sale and product type (ii) a return authorization number, issued by Crowson Technology that is clearly displayed on the outside of the shipping carton. The Warranty extends only to the original End-User purchase and is not transferable.During the Warranty Period, Crowson Technology will, at no additional charge, repair or replace defective parts or, at the discretion of Crowson technology, replace the entire unit. Crowson Technology shall have no other obligation, and repair or replacement shall be the End-User’s exclusive remedy for any defect in the Product.

Replacement/Repair Policy

Crowson Technology is confident in the quality of our products. If your product fails, please contact our technical support by email or by telephone at (805) 962-9004 to request repair or replacement. Please have the following information at hand when requesting a return authorization number for replacement/repair of your TES:

  1. Product Name
  2. Product Serial Number
  3. Bill-To Phone Number

Return Shipment

Pack the unit in its Original Packaging. Customer is responsible for the cost of shipping the product to the following address:

Crowson Technology, LLC
ATTN: (return authorization number here)
132 Garden St. Suite 38
Santa Barbara, CA 93101

Product must be returned within 5 days after receiving return authorization number. Upon receipt of the unit Crowson Technology will inspect the unit for damage. 

Warranty Limitations & Exclusions

This Limited Warranty does not extend to any Product that has been damaged due to accident, unauthorized modifications, tampering, abuse, misuse, alterations, unusual physical or electrical stress, or to any Product that has been serviced by other than Crowson Technology or its authorized agents or which has been used in any manner other than from ordinary use in the application for which it was intended.Other than those warranties contained in these terms and conditions, manufacturer makes no representations or warranties with regard to products sold under this purchase order, all of which warranties are expressly disclaimed hereby. Without limiting the foregoing, to the fullest extent permitted by applicable law, manufacturer disclaims all other express or implied warranties of manufacture, design, and/or suitability for a particular purpose.

Warranty Disclamer

Crowson Technology shall have no liability to anyone for incidental or consequential damages or any other liability, loss or damage arising out of or related to the merchandise sold. Crowson Technology makes no warranty as to the performance of any merchandise sold except as denoted in Crowson Technology Terms of Sale for Crowson Technology manufactured products. This disclaimer by Crowson Technology in no way effects the terms of other manufacturers warranties if any.